FAQ

Here you will find answers to some of the most common questions, guidelines and instructions to help you get a better experience out of our services.

Why can´t I download Graspic app for my iPhone?
We are with you on this! We will do our absolute best to deliver iOS to you and your family as soon as possible. Meanwhile, don´t forget to check in on us to get the news about the long-awaited launch.

How do I invite family members to follow my child timeline?
Graspic is better with family contributing, you´re right about that. Have a look at this blog post to learn how you can invite new family members to Graspic: https://graspic.app/et/kuidas-kutsuda-pereliikmeid-graspicu-rakendusse/

How do I delete my account?
If you have decided that Graspic app is not a fit for you, please contact support@graspic.app. We will delete your account as soon as possible, but no later than 24h after your request was sent. By deleting your account all data related to you will be eliminated from our database, including you and your child(ren) personal information, photos and videos. Deleting cannot be undone.